Technology companies are laughing all the way to the bank during this COVID-19 pandemic time. The recent interview conducted by CNN, companies such as Microsoft, Cisco, Amazon and Oracle are enjoying brisk business due to demand for tools that allow people to continue work remotely at home.
Even, a smaller company such as Zoom is enjoying its moment, by surpassing behemoth like Microsoft and Google. Zoom provides a video conferencing solution that can be used by simply accessing its website. They have managed to simplify the whole process, that even school kids can master the process in a matter of minutes. Their shares have gained so much during this trying time, as more people signing up for their services.
Business analysts have predicted these stellar performances by technology companies will continue even as more countries announcing the lifting of its lockdown. Companies all over the world will reassess how they can conduct their businesses post-COVID19 time. The recent announcement by Permodalan Nasional Berhad (PNB) that Work From Home (WFH) will be a permanent option for its employees is just a tip of an iceberg of the new norm that many companies will consider in the future. The drive to adopt digital will put these technology companies at the forefront in years to come.
Nevertheless, while they are capitalizing the demand for technology, it is with utmost importance that they need to ensure their software is deemed secure for use. There has been a lot of concern raised by the security experts on the risk associated with the use of this software. Zoom, for example, scrambled to issue fixes to their software and issued multiple press releases to assure that its software is safe from prying eyes.
As much as we would like to believe, technology will always come with associated risks. But again, we still need to be reminded and assured that those risks are kept to a minimal, thus, our information will not fall into a wrong hand.
Future is certainly looking interesting. And these technology companies have the obligation to ensure the use of their software are safe, thus both the providers and the users can reap its benefits.